Contact Starline
For questions about website terms, account appeals, or intellectual property complaints, contact us through Starline’s current contact channel.
WeCom
Scan the QR code to contact a Starline account manager. Explain what you would like to ask about or submit.
This WeCom channel formally accepts account appeals and infringement complaints. First explain the type of matter, then submit the necessary materials as instructed by staff.
Information to prepare
- Account appeals
- Describe the problem, when it occurred, and information that identifies the relevant account. Do not send passwords or verification codes.
- Infringement complaints
- Provide the relevant URL, evidence of your rights, the facts of the alleged infringement, and the action requested. Representatives must also provide the necessary proof of authorisation.
This page does not automatically collect or submit your materials. Do not send passwords or verification codes.